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Hours of Operation

Hours of Operation
Department Location Phone Business Hours
Customer Service/Billing 281 Exchange Street
Buffalo, NY 14204
716-847-1065 Monday - Friday
8:30 AM - 4:00 PM

The following are recognized holidays – Buffalo Water offices will be closed

2019 Calendar Year
Jan 21 - Martin Luther King Oct 14 - Columbus Day
Feb 18 - President's Day Nov 5 - Election Day
Apr 19 - Good Friday Nov 11 - Veteran's Day
May 27 - Memorial Day Nov 28 - Thanksgiving
Jul 4 - Independence Day Nov 29 - Friday After Thanksgiving
Sep 2 - Labor Day Dec 25 - Christmas