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Telephone Directory

Billing Office &

Customer Service

716-847-1065

All customer service and billing related

calls during normal business hours.

Mon - Fri 8:30 am - 4:00pm

716-847-0150 Fax
Dispatch After hours or Emergency Leak Reporting.
716-847-1065 Ext. #2
Service Inspections 716-847-1065

Permits/Inspections Ext. #122

Back Flow Prevention Ext. #123

UFPO Mark Outs Ext. 124

Water Treatment Plant 716-847-1065

Water Treatment Plant

Laboratory

716-847-1065 Ext. 130 Water quality complaints & questions

Water Treatment

Supervisor

716-847-1065 Ext.121

Erie County

Dept. of Health

716 - 858-7677 For health issues
City of Buffalo Web site: http://www.ci.buffalo.ny.us/Home

Billing & Customer Service
Veolia Water
281 Exchange Street
Buffalo, NY 14204

(Monday-Friday:
8:30 AM to 4:00 PM)

Water Treatment Plant
Veolia Water
2 Porter Avenue
Buffalo, NY 14201
PWS ID # NY1400422