Customer Service

BMWFA – Meeting Minutes July 12,2023

BMWFA – Meeting Minutes April 19, 2023

Buffalo Water Board Meeting Agenda – February 22, 2024

BMWFA – Basic Financial Statements Year Ending June 30, 2023

BMWFA -Meeting Minutes – August 1, 2023

BMWFA – Draft Meeting Agenda – November 27, 2023

Buffalo Water Board Resolution & Procedures for Board Meetings with Videoconferencing (Adopted 10-19-2023)

Written-Procedures-for-Videoconference-Meetings Buffalo Water Board

RESOLUTION-TO-PERMIT-VIDEOCONFERENCE-MEETINGS-IN-ACCORDANCE PUBLIC OFFICERS LAW Section 103-a (1)

BWB – Notice of Public Hearing 10-19-2023 for Proposed Policy & Procedure on Videoconferencing

BUFFALO WATER BOARD – NOTICE OF PUBLIC HEARING – AUGUST 16, 2023

BUFFALO WATE BOARD – RESOLUTION FOR PUBLIC HEARING – AUGUST 16, 2023

Buffalo Water Board Meeting Agenda – October 19, 2023

Buffalo Water Board Resolution_ Adoption of 2023 Capital Improvement Plan & SEQRA

NOTICE OF PUBLIC HEARING – COB_BWB_BMWFA

BWB – Certification of Financial Circumstances (Small Business) (Extended Protections)

Affordability, Amnesty & Assistance Notice (2021)

Certification of Financial Circumstances

Notice Deferred Payment Plan

City of Buffalo CFA Community Fellowship Press Release

Buffalo Water Equity Report

ONLINE BILL PAY
View & pay your Buffalo Water bill online.

Flexible Payment Plan options through PromisePay
Buffalo Water is collaborating with PromisePay to provide flexible payment plans to pay off your balance over time.

Rates and Fees
Understanding the Rates and Fees.

2018 Buffalo Water Public Hearing Presentation.pdf

Buffalo Water Board Codes, Rules and Regulations

BUFFALO MUNICIPAL WATER FINANCE AUTHORITY

Board Meeting Schedule

Water Board Meeting Minutes

Consumer Tips
Appearance, Taste & Odor

Low-Income Seniors
View the requirements to qualify for discounted water service.

FAQs
Find answers to frequently asked questions.

Online Forms
Print and download applications for water services.